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Mail2World Technical Support Plans - Email Hosting - Business Email - Email Service Provider - Email Hosting Service - Small Business Email
Mail2World

business email hosting, email services provider, small business email providers

Mail2World is committed to providing technical support that meets or exceeds your business needs by offering three support packages: Premier, Preferred and Basic Support.

 

Premier Support: High-Availability Support for Mission-Critical Projects
Premier Support provides a customized plan designed for organizations that have unique or essential support needs and require a variety of expertise - the ultimate in personalized, dedicated support.

 

Preferred Support: Comprehensive Support for Competitive Advantage
Preferred Support is ideal for businesses requiring round-the-clock support during weekdays.

 

Basic Support: Quality Support for Less Critical Projects
This plan provides quality technical assistance for customers who do not require round-the-clock support or do not have special support needs.

 

 Plan Features

Basic

Preferred

Premier

 8x5 Support* (Messaging Only)

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 24x5 Support

 

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 24/7/365 Support

 

 

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 Toll Free Support

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 Ability to Submit Incidents

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 Priority Handling of Submitted Incidents

 

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 Priority Escalation

 

 

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 Dedicated Support Account Manager

 

 

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 Access to Mail2World Online Knowledgebase

 

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 Support Access Contacts

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*Available during normal business hours of 9 am - 6 pm PST, Monday - Friday.

 

For more information about Mail2World support, please email
This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1.888.448.6665.

Why Mail2World?

Technology