The Challenge

Because deskless workers, such as retail salespeople, delivery personnel or factory workers, typically don’t have corporate email―they’re cut off from the flow of business email that drives productivity and a cohesive sense of direction among a corporation’s internal workforce. Corporate managers and human resource personnel are forced to communicate job-related information to deskless workers through the employees’ personal email or slower, more expensive methods than email, such as paper memos, printed binders, faxes and bulletin boards.

These traditional forms of communication between a corporation and its deskless workforce are ineffective and deprive corporate managers of the immediacy, personal interactivity and overall control that help ensure delivery of accurate information.

The Solution

Mail2World’s Workforce email extends existing corporate messaging platforms to electronically connect enterprise employees with external workers, mobile professionals and others--anywhere in the world.

Workforce business email is designed specifically to enhance existing business email systems, such as Microsoft^® Exchange™ and Lotus Notes™, allowing corporate IT departments to have a complete electronic communication channel for management and control over the entire organization.

In addition, Mail2World’s flexible architecture enables seamless integration with other corporate platforms, such as a corporate directory, enterprise portal, provisioning systems, CRM or ERP. M2W Workforce is an affordable complement to existing, in-house business email systems and a powerful tool for extending management and control to a distributed, deskless workforce. Our email platform is scalable, robust, highly secure and fully customizable―yet simple and rapid to deploy.

 Feature Highlights for Deskless Workers and Regional Executives

• Shared documents and calendars enable regional executives, franchise owners and store managers to monitor and disseminate information accurately to improve employee productivity.
• Ability to send employees video emails that relay “live” corporate messages, promotions, best-practice sessions, etc.
• Users access their email through any Web browser on a PC or mobile device.
• No special hardware to buy, software to download or need for users to login to a corporate intranet.
• Increases employee loyalty and sense of being part of the corporate community. 

Feature Highlights for Information Technology [IT]

• Hierarchical structure allows administrators to create user groups (e.g., regions, franchise owners) and assign feature preferences based upon their requirements.
• Flexible email architecture enables seamless integration with existing corporate platforms, such as in-house messaging (e.g., Microsoft® Exchange™ and Lotus Notes™), corporate directory, enterprise portal, provisioning systems, CRM, ERP and other applications.
• Reduces internal costs by eliminating printing and postage expenses for delivery of HR, marketing and promotional materials.
• Low per-user fee makes M2W Workforce affordable for almost any size organization.
• Dynamic, multi-filter spam, virus, bulk-sender and denial-of-service protection keeps M2W Workforce email free of unwanted messages.

Deskless Workforce Product Sheet

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