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Mail2World Doubles Support Management Department to Handle 2008 Growth

Los Angeles, Calif., June 23, 2008

 

Mail2World, Inc., a global provider of advanced outsourced messaging and collaboration solutions, today announced that it has doubled its support management division to better handle the continuing expansion the company has experience in the past year. With the goal of ensuring top-quality service as the company’s user base grows, Mail2World’s expanded management team will be responsible for tasks such as upgrading Mail2World’s online support ticketing system to handle support requests faster and streamlining communications with Mail2World’s development team.

 

“This move reaffirms Mail2World’s continued commitment to our customers,” said Mail2World’s Executive Vice President and COO Youssef Abed. “Mail2World has experienced tremendous growth during the past months with the acquisition of several large, global clients. The expansion of our support group means that both new and existing Mail2World customers will continue receiving top-quality support. By expanding our support management teams, we areworking to ensure that support tickets are responded to quickly and that our system performs consistently within our customers’ SLA requirements. As our customer base grows, we naturally want to maintain our reputation for excellence in customer service. Adding strength to our support management team is one of the best ways to do that.” 

 

About Mail2World®

Mail2World, Inc., (www.mail2world.net) designs, delivers and supports an award-winning suite of carrier-class, Web-based, private-label messaging and collaboration services. With the richest feature set in the industry, Mail2World's customer base includes hundreds of reputable brands and prominent organizations from around the world, such as publicly-traded corporations, telecom carriers, mobile operators, and some of the most-recognized universities and online social portals.

 

Editorial Contact:
Abdallah Anwar
Tel: (310) 209-0060
aanwar@mail2world.net
 
Media Manager:
Erika Magana
Tel: (310) 209-0060
emagana@mail2world.net

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Cindy Osbron

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Phone: 1.310.209.0060

Fax: 1.310.209.0079

cosbron@mail2world.net