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The Challenge
The market is shifting for service providers. Acquisition costs are increasing, customer data usage continues to grow and numerous social applications and offerings are vying for users’ attention. At the same time, customers are demanding social applications and tools to enhance their online experience and simplify their ability to interact with and acquire relevant information.
As the user’s initial point of entry to the Internet, Internet service providers (ISPs), multiple service operators (MSOs) and mobile network operators (MNOs) are in a unique position to capture user attention and fulfill customer demands.
The Solution
By delivering Mail2World’s compelling, feature-rich email messaging and collaboration solutions to users as part of a suite of branded consumer & business email services, email service providers can build customer loyalty, increase subscriber ARPU and reduce churn. With Mail2World hosting your email messaging service, you also enable your organization to refocus internal resources on core applications and more strategic initiatives.
Designed and architected specifically for high-volume service providers and their consumer/residential and business customers, our Email Messaging Hosted Platform is scalable, robust, highly secure and fully customizable―yet simple and rapid to deploy. Flexible email architecture allows service providers to define modular feature components for existing or new customer bundles and create new solution offerings. In addition, Mail2World’s open API support provides seamless integration of our hosted email technology into existing systems, including provisioning, billing, support and customer store front.
By outsourcing to Mail2World, an expert in hosted email, there's no hardware or software to purchase, install or maintain. In place of those expenses, you pay only an affordable, predictable monthly fee. Your technical team always maintains full administrative control through Mail2World’s modular feature set, and real-time reports and statistics are quickly available from our easy-to-use Online Control Center.
Feature Highlights for Marketing
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Richest feature set: Increase customer loyalty with the richest Webmail and mobile email feature set in the industry, including multilingual email message interface, email-to-SMS, calendar and PIM tools, contacts manager, shared folders (e.g., podcasts, videos, pictures and file documents), language translation, and blog and RSS.
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Professional-level email platform: Provide your business customers with enterprise-level email and high-end collaboration features, such as shared calendars and documents.
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Promotional Opportunities: Strengthen customer communication and efforts to promote your own services through Mail2World’s customized welcome and landing pages, pre-populated calendar, automated reminders, banner ad placements and more.
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Value-added services: Generate additional revenue from your existing broadband and data packages by bundling additional services, such as Mobile Sync, Unified Social Access, SMS Forwarding, Email-to-SMS Text Messaging and Premium email upgrades.
Feature Highlights for Information Technology [IT]
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Flexible architecture: REST and http APIs enable full customization and seamless integration of email messaging and collaborative technology into your existing environment.
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Advanced technology: Our consumer and business email platforms was designed and developed using industry standard, advanced Web technologies (Web 2.0, AJAX, ASP.NET 2.0, RSS/ATOM, iCal).
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Reliable performance: Carrier-grade email architecture and infrastructure enables Mail2World to provide the messaging service in accordance with strict, contractual service level agreements (SLAs).
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Massive scalability: Our custom-engineered email platform is designed to handle tens of millions of mailboxes for maximum scalability and guaranteed reliability.
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SMSC Gateway integration: Our messaging and collaboration technology integrates seamlessly with your SMSC Gateway to provide seamless communication for users and flexibility to create new compelling hosted email offerings.
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Specialized data migration tools and experienced consultants: Our experts will assist your team to design the implementation strategy and define the transition events to ensure a smooth migration of existing user data to our hosted email platform.
Feature Highlights for Administrators
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Comprehensive Administrative controls: Powerful yet simple, point-and-click, online Admin Control Center includes an intuitive graphical user interface (GUI) and a wide variety of comprehensive statistical reports.
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Robust rules engine: Manage an extensive list of end-user preferences and user-defined restrictions such as parental controls to “white list” send/ receive for a specific group (e.g., friends, family) or limit the number of email messages sent per day.
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Spam and virus protection: Mail2World's industrial-strength, anti-spam and anti-virus filters protect your email network at the gateway.
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Improve resource management: Free up internal resources to concentrate on core applications and more strategic initiatives.
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Strong support: Our 24/7/365 technical support is backed up by an extensive library of support documentation as well as a convenient, multilingual, online email support ticketing system.
ISPs, MNOs, and MSOs Product Sheet
For more information about Mail2World solutions, please email
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or call 1.888.448.6665.
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